phchas Casino
Terms & Conditions

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Member", "User", "you") and phchas Casino ("phchas", "we", "us", "our"), accessible at phchas.vip. These Terms govern your access to and use of the phchas platform, including all games, services, promotions, and content offered thereon.

By accessing phchas.vip, registering an account, making a deposit, or placing any wager, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease using the phchas platform and must not register an account.

For the purposes of these Terms, the following definitions apply:

• "Platform" means the phchas Casino website accessible at phchas.vip and any associated mobile-optimised interface, together with all games, tools, payment integrations, and services available thereon.
• "Account" means the registered user account created by you on the phchas Platform, associated with a unique username, mobile number, and verified identity.
• "Wallet" means the PHP-denominated balance held in your phchas Account, from which wagers are placed and to which winnings and withdrawals are applied.
• "Bonus Funds" means any promotional credits, free spins winnings, or other non-cash value credited to your Account pursuant to a phchas promotion.
• "KYC" means Know Your Customer identity verification procedures, including submission and review of government-issued identification documents.
• "Wagering Requirement" means the number of times a bonus amount must be wagered on eligible games before it or any associated winnings may be withdrawn.
• "Self-Exclusion" means a voluntary restriction on access to the phchas Platform, initiated by a Member, for a defined or indefinite period.
• "Real Money Wager" means any bet placed using Wallet funds sourced from a genuine deposit, as distinct from Bonus Funds.

To register and maintain a phchas Account, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. This is a mandatory requirement under Philippine regulations and PAGCOR guidelines governing online gambling. phchas strictly prohibits access by individuals under 21 years old.
• You must be a natural person (not a corporation, partnership, trust, or other legal entity).
• You must not be a resident of or accessing phchas from a jurisdiction where online gambling is prohibited by applicable law.
• You must not be subject to any existing self-exclusion from phchas or any PAGCOR-registered platform at the time of registration.
• You must not be an employee, director, officer, or immediate family member of an employee of phchas or its affiliated companies, game providers, or payment processors.
• You must provide accurate, complete, and up-to-date registration information, including your legal name, date of birth, Philippine mobile number, and any other information phchas requires for KYC verification.

Each Member is permitted to maintain only one (1) Account on the phchas Platform. The creation of multiple accounts, whether under the same or different names, mobile numbers, or payment methods, constitutes a material breach of these Terms and will result in suspension of all associated accounts and forfeiture of balances.

You are solely responsible for all activity conducted through your phchas Account. This includes all wagers placed, deposits made, withdrawals requested, and personal information submitted regardless of whether such activity was authorised by you.

You must maintain the confidentiality of your login credentials at all times. Your password must not be shared with any other person. phchas will never request your full password by any means, including live chat, email, or telephone. Any communication requesting your password should be treated as fraudulent and reported to phchas support immediately.

You must promptly notify phchas if you become aware of any unauthorised access to or use of your Account. phchas accepts no liability for losses arising from your failure to protect your login credentials.

phchas reserves the right to carry out enhanced verification checks on Accounts at any time, including requests for additional documentation, source-of-funds declarations, or enhanced due diligence in compliance with applicable anti-money laundering obligations. You agree to cooperate fully and promptly with any such requests. Failure to provide requested documentation within the specified timeframe may result in Account suspension.

All transactions on the phchas Platform are conducted in Philippine Peso (PHP). phchas does not apply currency conversion charges; deposits are credited in PHP at face value.

Minimum Deposit: ₱100 per transaction.

Accepted deposit methods include GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. Additional payment methods may be made available or withdrawn at phchas's discretion. All deposit methods are subject to the terms and conditions of the relevant payment provider.

Deposits are generally credited to your Wallet within the following timeframes:

• GCash / PayMaya: Within 60 seconds for verified accounts.
• Bank Transfer (BPI, BDO, Metrobank, UnionBank): Within the same business day if submitted before 5:00 PM Philippine Standard Time (PST).

You warrant that all funds deposited into your phchas Account are sourced legitimately and are not proceeds of criminal activity. phchas operates in compliance with applicable anti-money laundering laws and may report suspicious transactions to relevant Philippine authorities. Deposits made using payment methods not registered in your own name are prohibited.

Minimum Withdrawal: ₱200 per transaction.

Withdrawals may only be made to payment methods registered in your own legal name and linked to a verified phchas Account. Withdrawals to third-party accounts are not permitted under any circumstances.

KYC identity verification must be completed before any withdrawal will be processed. KYC is a one-time process. Once your identity has been successfully verified, future withdrawals will be processed without additional identity documentation unless phchas's compliance team specifically requests further documentation.

Withdrawal processing timeframes for verified accounts:

• GCash / PayMaya: 5 to 30 minutes under normal conditions. During peak periods or for large amounts, up to 2 hours.
• Bank Transfer: Same business day for requests submitted before 5:00 PM PST. Requests submitted outside business hours will be processed the following business day.

phchas reserves the right to conduct additional verification checks on withdrawal requests at its discretion. Withdrawal requests may be suspended pending satisfactory completion of such checks. phchas will not be liable for delays arising from compliance review processes.

Any active bonus wagering requirements attached to your Account must be fully satisfied before Bonus Funds or winnings derived from Bonus Funds may be withdrawn. Wagering requirements applicable to Real Money Wagers do not apply unless a specific promotion states otherwise.

phchas offers various promotions to new and existing Members from time to time. All promotions are subject to individual terms that are published alongside each promotion, including but not limited to minimum deposit requirements, eligible games, wagering requirements, maximum bet limits while a bonus is active, expiry dates, and maximum withdrawal amounts from bonus winnings.

General bonus conditions that apply to all phchas promotions unless a specific promotion's terms explicitly state otherwise:

• Bonuses are credited to your Wallet in a segregated Bonus Funds balance and cannot be withdrawn directly; only winnings that exceed the applicable wagering requirement may be withdrawn.
• If you attempt to withdraw before meeting the wagering requirement, any remaining Bonus Funds and associated winnings will be forfeited.
• Maximum bet while a bonus is active: ₱500 per round, spin, or hand, unless the applicable promotion specifies otherwise. Violation of the maximum bet rule while a bonus is active will result in forfeiture of the bonus and associated winnings.
• phchas reserves the right to modify, pause, or terminate any promotion at any time with reasonable notice where practicable.
• Bonuses may only be claimed once per Member, per household, per IP address, and per device unless the promotion's specific terms explicitly permit multiple claims.
• phchas reserves the right to reclaim any bonus credited in error or in contravention of these Terms.

All games available on the phchas Platform are governed by the individual rules of each game, as published within the game interface. In the event of a conflict between these Terms and a specific game's rules, these Terms shall prevail with respect to account-level matters; individual game rules shall prevail with respect to game-specific matters.

All slot, table game, bingo, and crash game outcomes on the phchas Platform are determined by certified Random Number Generator (RNG) systems embedded in each game by the original game developer (including PG Soft, Pragmatic Play, Jili Games, Spadegaming, and others). phchas does not control, modify, or interfere with game outcomes in any way.

Return-to-Player (RTP) percentages are set by game developers and are publicly available in each game's information screen. phchas does not alter RTP settings.

In the event of a game malfunction, disconnection, or technical error that affects the outcome or validity of a round, phchas reserves the right to void the affected wager and refund the stake to your Wallet. No further compensation will be payable in respect of a voided wager due to a technical malfunction. Wagers in progress during platform maintenance windows may be cancelled and stakes returned to your Wallet.

The following activities are strictly prohibited on the phchas Platform and constitute material breaches of these Terms. phchas will take immediate action — including account suspension, balance forfeiture, and reporting to law enforcement — upon detection of any of the following:

• Multi-accounting: Creating or operating more than one Account on the phchas Platform, whether under the same or different identities.
• Fraud: Using stolen, fraudulent, or unauthorised payment methods; submitting forged identification documents; making chargeback claims on legitimate transactions.
• Collusion: Coordinating with other players to manipulate game outcomes in live dealer, poker, or any other multi-player game format.
• Bonus Abuse: Systematically exploiting bonus structures, including through pattern betting designed to meet wagering requirements with minimal risk exposure (e.g., betting opposing outcomes simultaneously).
• Automated Play: Using bots, scripts, artificial intelligence, or any automated software to place wagers, make decisions, or interact with the phchas Platform without the involvement of a live human player.
• Money Laundering: Using the phchas Platform to deposit, transfer, or withdraw funds derived from illegal activity, or to obfuscate the source of funds.
• Technical Exploitation: Exploiting software bugs, glitches, or vulnerabilities to obtain an unfair advantage. Players who discover a technical error must immediately cease play and report it to phchas support.
• Underage Access: Registering, accessing, or permitting access to the phchas Platform by any person under 21 years of age.
• Self-Exclusion Circumvention: Attempting to register or access the phchas Platform during an active self-exclusion period, including by creating a new Account.

phchas is committed to providing a responsible gaming environment for all Filipino players. The platform provides a suite of tools to help Members maintain control over their gambling activity. These tools are accessible directly from your Account settings dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Limits take effect immediately. Increases to limits may take up to 24 hours to apply, with a cooling-off period.
• Loss Limits: Set a maximum net loss amount over a defined period. Once reached, further wagers are blocked until the period resets or you request a reduction.
• Session Time Limits: Set a maximum session duration per login. You will receive a notification when your session limit is approaching and be automatically logged out when it is reached.
• Cooling-Off Period: Temporarily suspend access to your Account for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently or indefinitely suspend access to your Account. During self-exclusion, phchas will block all login attempts and bonus communications. Self-exclusion cannot be reversed for a minimum of 6 months.

If gambling is negatively affecting your finances, relationships, or mental health, phchas urges you to utilise the self-exclusion tool immediately and seek professional support. phchas is not a substitute for professional gambling counselling services.

For more information about responsible gambling practices and further resources, please visit our dedicated Responsible Gaming page.

All content on the phchas Platform, including but not limited to the phchas name, logo, branding, website design, software, text, graphics, icons, game interfaces, and promotional materials, is the exclusive property of phchas or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the phchas Platform for your personal, non-commercial use in accordance with these Terms. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any phchas content without prior written authorisation;
• Modify, create derivative works from, or reverse-engineer any part of the phchas Platform;
• Use phchas trademarks, logos, or branding in any manner that could imply endorsement or association without express written permission;
• Scrape, crawl, or otherwise extract data from the phchas Platform using automated means.

All intellectual property rights in third-party games available on the phchas Platform remain the property of their respective developers. phchas provides access to third-party games under licence agreements and makes no representations regarding ownership of those games.

To the maximum extent permitted by applicable Philippine law, phchas's total liability to you for any claim arising out of or in connection with your use of the phchas Platform — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall be limited to the total deposits you have made into your phchas Account in the 90 days preceding the event giving rise to the claim.

phchas shall not be liable for any of the following types of loss, whether arising directly or indirectly, even if phchas has been advised of the possibility of such loss:

• Loss of profits, revenue, or anticipated savings;
• Loss of data or corruption of data;
• Loss of opportunity or goodwill;
• Any indirect, incidental, special, punitive, or consequential loss;
• Losses arising from platform downtime, maintenance windows, or force majeure events;
• Losses arising from your failure to comply with these Terms;
• Losses arising from delays in payment processing attributable to third-party payment providers or Philippine banking infrastructure.

Nothing in these Terms limits phchas's liability for death or personal injury caused by gross negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

phchas collects, processes, and retains personal data in accordance with its Privacy Policy, available at /privacy-policy. By registering a phchas Account, you acknowledge having read and consented to the Privacy Policy, which is incorporated into these Terms by reference.

phchas collects personal data including but not limited to your name, date of birth, Philippine mobile number, email address, device information, IP address, transaction history, and game activity for the purposes of account administration, identity verification, fraud prevention, regulatory compliance, and improvement of platform services.

phchas will not sell, lease, or share your personal data with unaffiliated third parties for marketing purposes without your explicit consent. Personal data may be shared with regulatory authorities, law enforcement agencies, and licensed KYC verification providers where required by law or these Terms.

phchas reserves the right to suspend, restrict, or permanently terminate any Account at any time and without prior notice where phchas reasonably believes that:

• The Account holder has breached any provision of these Terms;
• The Account has been used for fraudulent, illegal, or prohibited purposes;
• The Account holder is under 21 years of age;
• The Account was registered with false, misleading, or incomplete information;
• Continued operation of the Account poses a risk to the integrity of the phchas Platform or other Members;
• phchas is required to do so by law, regulation, or order of a competent authority;
• The Account has been inactive for a continuous period of 12 months or more.

Upon Account closure for reasons of breach or fraud, phchas reserves the right to forfeit all balances, including real-money deposits and winnings, pending the outcome of any investigation. Where an Account is closed for non-breach reasons (including voluntary closure or inactivity), any verified cash balance remaining after deduction of applicable dormancy fees will be returned to your registered payment method upon completion of final KYC checks.

You may request voluntary Account closure at any time by contacting phchas support. Accounts subject to active investigations, pending withdrawals, or open disputes cannot be closed until those matters are resolved.

phchas reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, phchas will provide notice to registered Members by posting a notice on the phchas Platform and, where practicable, by SMS or in-platform notification to your registered mobile number.

Amended Terms will take effect upon publication on phchas.vip. Your continued use of the phchas Platform following the publication of amended Terms constitutes your acceptance of those amended Terms. If you do not agree to the revised Terms, you must immediately cease using the phchas Platform and request Account closure.

The date at the top of this page ("Last Updated") indicates the date on which the current version of these Terms was last revised. It is your responsibility to review these Terms periodically.

These Terms and Conditions, and any non-contractual obligations arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the Philippines, without regard to conflict of law principles that would result in the application of the laws of any other jurisdiction.

The phchas Platform is operated in alignment with the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) for online gaming in the Philippines. Users are responsible for ensuring that their use of the phchas Platform is lawful under the laws of their jurisdiction of residence or access.

Nothing in these Terms shall be construed as constituting an admission that phchas is subject to the jurisdiction of any specific regulatory authority beyond what is stated herein.

In the event of a dispute between you and phchas arising out of or in connection with these Terms or your use of the phchas Platform, you must first contact phchas support in writing to attempt resolution before initiating any formal proceedings.

phchas support can be contacted at: [email protected]. Please include your Account username or registered mobile number, a clear description of the nature of the dispute, the relevant dates and transaction references, and your proposed resolution.

phchas will acknowledge your dispute within 5 business days and provide a substantive response within 20 business days of acknowledgement. Complex matters requiring investigation may require a longer resolution period, of which phchas will notify you in writing.

If the dispute cannot be resolved through phchas's internal complaint process, either party may pursue resolution through applicable legal channels in the Philippines. Any legal proceedings must be initiated in the courts of competent jurisdiction in the Philippines.

With respect to disputes regarding specific game outcomes, phchas's determination based on server-side records of game activity shall be final and binding, unless there is clear evidence of a technical malfunction that materially affected the outcome.

For all inquiries, complaints, or correspondence regarding these Terms and Conditions or your phchas Account, please contact the phchas support team through the following channel:

Email: [email protected]

For account-related queries, please include your registered mobile number and Account username in all correspondence to assist with accurate identification and faster resolution.

phchas customer support is available 24 hours a day, 7 days a week, via live chat on the phchas Platform (accessible when logged in) and by email. English and Filipino (Tagalog) are both supported.

For matters related to responsible gaming and self-exclusion, the phchas responsible gaming team can be reached via the same support channel with the subject line "Responsible Gaming Assistance."